GUARANTEE

Limited 1 Year warranty | To make a return please telephone +44 (0) 1295 266665 and we will assist you.

ACS guarantees all custom ACS branded products against defective manufacture, component failure and/or materials for one year from the date of purchase. It would be helpful if you could supply the original invoice number when making a claim under warranty.

Things not covered under warranty are as follows:

  • Misuse or accidental damage
  • Blockage due to wax or debris in earpiece
  • Attempts to rectify by unauthorised persons
  • Fee to impression taker when redeeming a voucher
  • Postage & Packing fee when a voucher is cancelled
  • ACS will adjust or remake any earpiece returned due to poor fit within 30 days of purchase.

Attenuating filters from the PRO range can also be exchanged once only within 30 days of receipt. Exclusions apply to the PRO27 filter.

We are only able to cover postage costs of items returned within the UK Mainland.

Our warranty shipping cost only covers shipping within the UK Mainland.

We want you to be completely satisfied. If, for any reason, you experience difficulties or are not satisfied with the product or services you receive from us, please let us know.

This does not affect your statutory rights.

    • 5 star review  I'm very happy with my Ibiza Loves Ears protection plugs. I'm living on Ibiza and the music in clubs is so extremely loud sometimes. I never go out without my ear plugs here!! And I advice you to do the same. Next to that because of my work as a DJ/Vocalist my ears are very important for me and I don't want to damage them when not necessary. Think about your future and get yourself some good earplugs!! The whole creating and delivery service went really fast!

      thumb Chelsea van de Kimmenade
      7/26/2018
    • 5 star review  Thank you Ibiza Loves Ears for looking after me and my ears. In the beginning was a bit different but now i can't live without my earplugs. Full Recommend

      thumb Luiz Felippe Fell Reis
      7/26/2018
    • 5 star review  I much appreciated the professionalism of the staff, Highly Reccomended! Thank you

      thumb Cristian Collodoro
      10/02/2017
    • 5 star review  They are very good professionals, Im very happy with my customs ear plugs :)

      thumb Alej Andro
      7/30/2018
    • 5 star review  Best in the business, hit up Joost for all your music ear plug needs, the guy is a gent and professional Highly recommend

      thumb Gaz Kempster
      7/27/2018
    • 5 star review  Love your ears!

      thumb Nicolás Díaz
      6/12/2018
    • positive review  La música es importante en nuestras vidas pero la salud más. Músicos, Djs y cualquier persona que trabaje en ambientes con volumen extremo, bien sea música o ruido, debe protegerse de cualquier futuro problema auditivo. Ibiza Loves Ears tiene la solución para ello.

      thumb Joa Escribano
      10/15/2018
    • 5 star review  The industry taking responsibility in hearing conservation towards our global fan base <3

      thumb Joost Toast
      6/30/2017
    • 5 star review  awesome fit and an awesome product! Couldnt be happier

      thumb Jesse Grushack
      7/26/2018
    • 5 star review  Esa gran familia Locafm me encanta muchísimo la isla ������������� �� Locafm Ibiza sobre todo la música electrónica

      thumb Ramón Jano Alvarez
      7/10/2018
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