Good news, it has never been easier to buy our ACS custom products!

If you’ve bought a custom product we’ll need impressions of your ears. This can be done by one of our impression taking partners in Spain and all over the world! Once you ordered your custom earplugs, we will send you a voucher via email with a step-by-step instruction manual within 24hrs. In this manual you’ll also find find the address of our local ACS impression taking partner. Just give them a call, tell them you come through us, make the appointment and bring your voucher.

If you are on Ibiza, your ear impressions can be taken on location – visit the contact page for details to make an appointment.

After your appointment you need to send your impressions to our laboratory in the UK. It is very important that you add your full name + ILE behind it so we know which order it is! On arrival in the lab we will send you an e-mail that we’ve received your impressions. Production time takes about 10 -14 days to complete, depening on the amount of orders we have. We will contact you again by e-mail to let you know when your order has been despatched with a track and trace code to follow your package.

*Please note – ACS custom products require good deep impressions in order to create a seal in the ear therefore it is important there is no wax block in the ear canal. If you think you may have a wax build up, please visit your local doctor for a consultation before booking an appointment for ear impressions.

3D Scans of your impressions

We 3D scan your ear impressions and the electronic copy will remain good to use for four years. This is due to the fact that your ear canals (just like your body) will change your entire life. So in case you lose an earplug, the whole set or if you want anything else from our custom product range you can order directly with us – no need for another set of ear impressions!

Professional Impression takers

ACS has a network of authorised impression takers covering the whole of Spain. We guarantee you the best service from our hearing partner professionals!

International Enquiries

If you are not in Spain or Ibiza please visit our international homepage acscustom.com to find an ACS partner near you. If there is not an ACS partner in your country please contact us here for advice on ordering and shipping.

    • 5 star review  Great people who cares about my health

      Alejandro Montoya Almeida Avatar Alejandro Montoya Almeida
      July 26, 2018
    • 5 star review  save the ears! :)

      Justin Kuijt Avatar Justin Kuijt
      June 21, 2017
    • 5 star review  Thanks Joost for the consulting about hearing protection and ILE for the unproblematic process of ordering and delivery of my new ACS PRO17. During the first test I was surprised about the filtered but still natural sound. I will use them as often as possible.

      Martin Rüssmann Avatar Martin Rüssmann
      August 6, 2018
    • 5 star review  Joost is a nice guy who knows his stuff, and handles the making of the ear impressions very well. The ear plugs fit nicely and work as promised. Hardly any occlusion as far as I can tell and great noise protection while being very much able to understand what people nearby are saying in a club or bar with loud music.

      Francois Free Bidó Avatar Francois Free Bidó
      July 29, 2018
    • positive review  Cool Idea for us Music industry entrepreneurs... Full support From Vitamin Malta <3

      Adrian Grech Avatar Adrian Grech
      October 10, 2018
    • 5 star review  Best in the business, hit up Joost for all your music ear plug needs, the guy is a gent and professional Highly recommend

      Gaz Kempster Avatar Gaz Kempster
      July 27, 2018
    • 5 star review  I'm the owner of custom made earplugs for more than 10 years now. We started as a group of friends wearing them because one of us became almost deaf. At that time lot's of people still were not wearing them because they 'missed' the soundthrill they said. I do not agree! There are different filterlevels and one of the most important things is timing. You really need to put in your earplugs BEFORE entering a venue. Only then you protect your ears AND you will have optimal 'thrill'. Custom made Earplugs don't only protect your ears, they also give you the ability to hear people better when they talk during the loud sounds. After 10 years my ears changed in form so my old plugs did not do the job anymore and started leaking sound. So time to renew my custom made plugs. In the Netherlands you can order your plugs in almost every hearing or optical store. Here in Ibiza, the island of dance, clubs and extreme soundsystems it was difficult to get custom mad earplugs. But thats all over now! Joost (Ibiza Loves Ears) makes them for you. Exactly how you want them. With different filters, but also with fancy colours if you want. Or almost invisible like mine. Just call Joost. He will come to your place and after a week or so you will experience 'clubbing' in a whole new and very protective way. If I look around I still see a too many people without ear protection. Don't play with your hearing. Because when it's too late... It's too late... and your hearing (or a big part of it) is finished. Think smart! Listen to your ears! Mart Groen, dancemusiclover!

      Mart Groen Avatar Mart Groen
      July 28, 2018
    • 5 star review  Love your ears!

      Nicolás Díaz Avatar Nicolás Díaz
      June 12, 2018
    • 5 star review  hey ho...massive support for this product...!!! ...I am very happy with my new protectors... ...2 bodyguards for my personal main sence... ...I will never go out again without those 2... ...thanx to joost for working this out, creating and delivery have been fast as hell...so just get you some...and" the groove is got to be shaken, not stirred"...

      Enrico Regini Avatar Enrico Regini
      July 28, 2018
    • positive review  La música es importante en nuestras vidas pero la salud más. Músicos, Djs y cualquier persona que trabaje en ambientes con volumen extremo, bien sea música o ruido, debe protegerse de cualquier futuro problema auditivo. Ibiza Loves Ears tiene la solución para ello.

      Joa Escribano Avatar Joa Escribano
      October 15, 2018
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