Good news, it has never been easier to buy our ACS custom products!

If you’ve bought a custom product we’ll need impressions of your ears. This can be done by one of our impression taking partners in Spain and all over the world! Once you ordered your custom earplugs, we will send you a voucher via email with a step-by-step instruction manual within 24hrs. In this manual you’ll also find find the address of our local ACS impression taking partner. Just give them a call, tell them you come through us, make the appointment and bring your voucher.

If you are on Ibiza, your ear impressions can be taken on location – visit the contact page for details to make an appointment.

After your appointment you need to send your impressions to our laboratory in the UK. It is very important that you add your full name + ILE behind it so we know which order it is! On arrival in the lab we will send you an e-mail that we’ve received your impressions. Production time takes about 10 -14 days to complete, depening on the amount of orders we have. We will contact you again by e-mail to let you know when your order has been despatched with a track and trace code to follow your package.

*Please note – ACS custom products require good deep impressions in order to create a seal in the ear therefore it is important there is no wax block in the ear canal. If you think you may have a wax build up, please visit your local doctor for a consultation before booking an appointment for ear impressions.

3D Scans of your impressions

We 3D scan your ear impressions and the electronic copy will remain good to use for four years. This is due to the fact that your ear canals (just like your body) will change your entire life. So in case you lose an earplug, the whole set or if you want anything else from our custom product range you can order directly with us – no need for another set of ear impressions!

Professional Impression takers

ACS has a network of authorised impression takers covering the whole of Spain. We guarantee you the best service from our hearing partner professionals!

International Enquiries

If you are not in Spain or Ibiza please visit our international homepage acscustom.com to find an ACS partner near you. If there is not an ACS partner in your country please contact us here for advice on ordering and shipping.

    • 5 star review  Joost is a nice guy who knows his stuff, and handles the making of the ear impressions very well. The ear plugs fit nicely and work as promised. Hardly any occlusion as far as I can tell and great noise protection while being very much able to understand what people nearby are saying in a club or bar with loud music.

      thumb Francois Free Bidó
      7/29/2018
    • 5 star review  Best in the business, hit up Joost for all your music ear plug needs, the guy is a gent and professional Highly recommend

      thumb Gaz Kempster
      7/27/2018
    • 5 star review  I much appreciated the professionalism of the staff, Highly Reccomended! Thank you

      thumb Cristian Collodoro
      10/02/2017
    • 5 star review  Good initiatief

      thumb Helemaal Hulleman
      7/03/2017
    • positive review  Cool Idea for us Music industry entrepreneurs... Full support From Vitamin Malta <3

      thumb Adrian Grech
      10/10/2018
    • 5 star review  Great experience working with Ibiza Loves Ears. Easy and affordable way for your ear protections.

      thumb Alexandru Preda
      7/26/2018
    • 5 star review  Great people who cares about my health

      thumb Alejandro Montoya Almeida
      7/26/2018
    • 5 star review  Very good profesionals and great products, proud and happy of my custom in ears!

      thumb Bernat Artigues Ribas
      8/05/2018
    • 5 star review  Professional and looking after the client on the best way possible!!! bravos x

      thumb Luca Ferretti
      7/27/2018
    • 5 star review  They are very good professionals, Im very happy with my customs ear plugs :)

      thumb Alej Andro
      7/30/2018
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