It’s never been easier to buy an ACS custom product! Simply make your purchase online and you’ll be e-mailed a downloadable voucher…

If you’ve bought a custom product we’ll need impressions of your ears, so once you’ve printed your ACS voucher you will need to book an appointment for ear impressions and take your voucher with you.

Ear impressions can be taken on location in Ibiza – visit the contact page for details.

After your appointment your impression taker will send your ear impressions, together with your voucher, to us and we’ll take it from there. We’ll let you know by e-mail that we’ve received your impressions, and we’ll contact you again by e-mail to let you know when your completed order has been despatched.

We scan your ear impressions and an electronic copy will remain good to use for four years, so if you want anything else from our custom product range you can order directly with us – no need for another set of ear impressions!

*Please note – ACS custom products require good deep impressions in order to create a seal in the ear so it is important there is no wax block in the ear canal. If you think you may have a wax build up, please visit your local GP for a consultation before booking an appointment for ear impressions. You may be charged a fee if an impression provider is unable to take impressions on the day.

ACS Dealers

ACS have a network of authorised dealers covering Spain. If you would prefer to visit one of our dealers to discuss your requirements and purchase your ACS Custom product, click on your region below to see a full list and find a dealer near you.

International Enquiries

If you are not in Spain or Ibiza please visit our international homepage acscustom.com to find an ACS partner near you. If there is not an ACS partner in your country please contact us here for advice on ordering and shipping.