Good news, it has never been easier to buy our ACS custom products!

If you’ve bought a custom product we’ll need impressions of your ears. This can be done by one of our impression taking partners in Spain and all over the world! Once you ordered your custom earplugs, we will send you a voucher via email with a step-by-step instruction manual within 24hrs. In this manual you’ll also find find the address of our local ACS impression taking partner. Just give them a call, tell them you come through us, make the appointment and bring your voucher.

If you are on Ibiza, your ear impressions can be taken on location – visit the contact page for details to make an appointment.

After your appointment you need to send your impressions to our laboratory in the UK. It is very important that you add your full name + ILE behind it so we know which order it is! On arrival in the lab we will send you an e-mail that we’ve received your impressions. Production time takes about 10 -14 days to complete, depening on the amount of orders we have. We will contact you again by e-mail to let you know when your order has been despatched with a track and trace code to follow your package.

*Please note – ACS custom products require good deep impressions in order to create a seal in the ear therefore it is important there is no wax block in the ear canal. If you think you may have a wax build up, please visit your local doctor for a consultation before booking an appointment for ear impressions.

3D Scans of your impressions

We 3D scan your ear impressions and the electronic copy will remain good to use for four years. This is due to the fact that your ear canals (just like your body) will change your entire life. So in case you lose an earplug, the whole set or if you want anything else from our custom product range you can order directly with us – no need for another set of ear impressions!

Professional Impression takers

ACS has a network of authorised impression takers covering the whole of Spain. We guarantee you the best service from our hearing partner professionals!

International Enquiries

If you are not in Spain or Ibiza please visit our international homepage acscustom.com to find an ACS partner near you. If there is not an ACS partner in your country please contact us here for advice on ordering and shipping.

    • 5 star review  save the ears! :)

      Justin Kuijt Avatar Justin Kuijt
      June 21, 2017
    • 5 star review  Good initiatief

      Helemaal Hulleman Avatar Helemaal Hulleman
      July 3, 2017
    • 5 star review  Great people who cares about my health

      Alejandro Montoya Almeida Avatar Alejandro Montoya Almeida
      July 26, 2018
    • 5 star review  Best in the business, hit up Joost for all your music ear plug needs, the guy is a gent and professional Highly recommend

      Gaz Kempster Avatar Gaz Kempster
      July 27, 2018
    • 5 star review  Professional and looking after the client on the best way possible!!! bravos x

      Luca Ferretti Avatar Luca Ferretti
      July 27, 2018
    • 5 star review  Very good profesionals and great products, proud and happy of my custom in ears!

      Bernat Artigues Ribas Avatar Bernat Artigues Ribas
      August 5, 2018
    • 5 star review  Thanks Joost for the consulting about hearing protection and ILE for the unproblematic process of ordering and delivery of my new ACS PRO17. During the first test I was surprised about the filtered but still natural sound. I will use them as often as possible.

      Martin Rüssmann Avatar Martin Rüssmann
      August 6, 2018
    • 5 star review  hey ho...massive support for this product...!!! ...I am very happy with my new protectors... ...2 bodyguards for my personal main sence... ...I will never go out again without those 2... ...thanx to joost for working this out, creating and delivery have been fast as hell...so just get you some...and" the groove is got to be shaken, not stirred"...

      Enrico Regini Avatar Enrico Regini
      July 28, 2018
    • 5 star review  They are very good professionals, Im very happy with my customs ear plugs :)

      Alej Andro Avatar Alej Andro
      July 30, 2018
    • 5 star review  I'm very happy with my Ibiza Loves Ears protection plugs. I'm living on Ibiza and the music in clubs is so extremely loud sometimes. I never go out without my ear plugs here!! And I advice you to do the same. Next to that because of my work as a DJ/Vocalist my ears are very important for me and I don't want to damage them when not necessary. Think about your future and get yourself some good earplugs!! The whole creating and delivery service went really fast!

      Chelsea van de Kimmenade Avatar Chelsea van de Kimmenade
      July 26, 2018
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