Good news, it has never been easier to buy our ACS custom products!

If you’ve bought a custom product we’ll need impressions of your ears. This can be done by one of our impression taking partners in Spain and all over the world! Once you ordered your custom earplugs, we will send you a voucher via email with a step-by-step instruction manual within 24hrs. In this manual you’ll also find find the address of our local ACS impression taking partner. Just give them a call, tell them you come through us, make the appointment and bring your voucher.

If you are on Ibiza, your ear impressions can be taken on location – visit the contact page for details to make an appointment.

After your appointment you need to send your impressions to our laboratory in the UK. It is very important that you add your full name + ILE behind it so we know which order it is! On arrival in the lab we will send you an e-mail that we’ve received your impressions. Production time takes about 10 -14 days to complete, depening on the amount of orders we have. We will contact you again by e-mail to let you know when your order has been despatched with a track and trace code to follow your package.

*Please note – ACS custom products require good deep impressions in order to create a seal in the ear therefore it is important there is no wax block in the ear canal. If you think you may have a wax build up, please visit your local doctor for a consultation before booking an appointment for ear impressions.

3D Scans of your impressions

We 3D scan your ear impressions and the electronic copy will remain good to use for four years. This is due to the fact that your ear canals (just like your body) will change your entire life. So in case you lose an earplug, the whole set or if you want anything else from our custom product range you can order directly with us – no need for another set of ear impressions!

Professional Impression takers

ACS has a network of authorised impression takers covering the whole of Spain. We guarantee you the best service from our hearing partner professionals!

International Enquiries

If you are not in Spain or Ibiza please visit our international homepage acscustom.com to find an ACS partner near you. If there is not an ACS partner in your country please contact us here for advice on ordering and shipping.

    • 5 star review  After a night dancing the day after a normal hearing�

      Jetty Korendijk Avatar Jetty Korendijk
      July 19, 2018
    • 5 star review  Good initiatief

      Helemaal Hulleman Avatar Helemaal Hulleman
      July 3, 2017
    • 5 star review  Thank you Ibiza Loves Ears for looking after me and my ears. In the beginning was a bit different but now i can't live without my earplugs. Full Recommend

      Luiz Felippe Fell Reis Avatar Luiz Felippe Fell Reis
      July 26, 2018
    • 5 star review  Keep your ears happy and your music clean �

      Gunnar Koppens Avatar Gunnar Koppens
      August 6, 2017
    • 5 star review  I much appreciated the professionalism of the staff, Highly Reccomended! Thank you

      Cristian Collodoro Avatar Cristian Collodoro
      October 2, 2017
    • 5 star review  Esa gran familia Locafm me encanta muchísimo la isla ������������� �� Locafm Ibiza sobre todo la música electrónica

      Ramón Jano Alvarez Avatar Ramón Jano Alvarez
      July 10, 2018
    • positive review  Cool Idea for us Music industry entrepreneurs... Full support From Vitamin Malta <3

      Adrian Grech Avatar Adrian Grech
      October 10, 2018
    • 5 star review  Joost is a nice guy who knows his stuff, and handles the making of the ear impressions very well. The ear plugs fit nicely and work as promised. Hardly any occlusion as far as I can tell and great noise protection while being very much able to understand what people nearby are saying in a club or bar with loud music.

      Francois Free Bidó Avatar Francois Free Bidó
      July 29, 2018
    • 5 star review  Joost great dude for looking after me and my ears. It was different at first using them during my sets but now I couldn’t imagine doing a set without them. No more nights of ringing ears. ���

      Jameson Gilvarry Avatar Jameson Gilvarry
      July 26, 2018
    • 5 star review  Professional and looking after the client on the best way possible!!! bravos x

      Luca Ferretti Avatar Luca Ferretti
      July 27, 2018
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