Garantía limitada de 1 año | Para realizar una devolución, contacta con nosotros en el +31 644 77 61 24 [Whatsapp] y te asistiremos.

ACS garantiza todos los productos de marca ACS personalizados contra fabricación defectuosa, fallo de componentes y/o materiales durante un año a partir de la fecha de compra. Sería útil si pudieras proporcionar el número de factura original al realizar un reclamo en garantía.

Los motivos no cubiertos por la garantía son los siguientes:

  • Mal uso o daño accidental
  • Bloqueo debido a la cera o restos en el auricular
  • Intentos de rectificación por personas no autorizadas
  • Pago al tomador de impresiones al canjear un cupón
  • Gastos de envío y tarifa de embalaje cuando se cancela un cupón
  • ACS modificará o rehará cualquier auricular devuelto debido a un mal ajuste, dentro de los 30 días de la compra.

Los filtros de atenuación de la gama PRO también pueden intercambiarse solo una vez dentro de los 30 días de la recepción. Las exclusiones se aplican al filtro PRO27.

Solo podemos cubrir los gastos de envío de los artículos devueltos dentro del Reino Unido.

El coste de envío de nuestra garantía solo cubre el envío dentro del Reino Unido.

Queremos que estés completamente satisfecho. Si por algún motivo tienes dificultades o no estás satisfecho con el producto o los servicios que recibes de nosotros, por favor, infórmanos.

Esto no afecta tus derechos legales.

    • 5 star review  The industry taking responsibility in hearing conservation towards our global fan base <3

      Joost Toast Avatar Joost Toast
      June 30, 2017
    • 5 star review  Joost is a nice guy who knows his stuff, and handles the making of the ear impressions very well. The ear plugs fit nicely and work as promised. Hardly any occlusion as far as I can tell and great noise protection while being very much able to understand what people nearby are saying in a club or bar with loud music.

      Francois Free Bidó Avatar Francois Free Bidó
      July 29, 2018
    • 5 star review  Professional and looking after the client on the best way possible!!! bravos x

      Luca Ferretti Avatar Luca Ferretti
      July 27, 2018
    • positive review  Cool Idea for us Music industry entrepreneurs... Full support From Vitamin Malta <3

      Adrian Grech Avatar Adrian Grech
      October 10, 2018
    • 5 star review  Very good profesionals and great products, proud and happy of my custom in ears!

      Bernat Artigues Ribas Avatar Bernat Artigues Ribas
      August 5, 2018
    • 5 star review  I'm the owner of custom made earplugs for more than 10 years now. We started as a group of friends wearing them because one of us became almost deaf. At that time lot's of people still were not wearing them because they 'missed' the soundthrill they said. I do not agree! There are different filterlevels and one of the most important things is timing. You really need to put in your earplugs BEFORE entering a venue. Only then you protect your ears AND you will have optimal 'thrill'. Custom made Earplugs don't only protect your ears, they also give you the ability to hear people better when they talk during the loud sounds. After 10 years my ears changed in form so my old plugs did not do the job anymore and started leaking sound. So time to renew my custom made plugs. In the Netherlands you can order your plugs in almost every hearing or optical store. Here in Ibiza, the island of dance, clubs and extreme soundsystems it was difficult to get custom mad earplugs. But thats all over now! Joost (Ibiza Loves Ears) makes them for you. Exactly how you want them. With different filters, but also with fancy colours if you want. Or almost invisible like mine. Just call Joost. He will come to your place and after a week or so you will experience 'clubbing' in a whole new and very protective way. If I look around I still see a too many people without ear protection. Don't play with your hearing. Because when it's too late... It's too late... and your hearing (or a big part of it) is finished. Think smart! Listen to your ears! Mart Groen, dancemusiclover!

      Mart Groen Avatar Mart Groen
      July 28, 2018
    • 5 star review  save the ears! :)

      Justin Kuijt Avatar Justin Kuijt
      June 21, 2017
    • 5 star review  Esa gran familia Locafm me encanta muchísimo la isla ������������� �� Locafm Ibiza sobre todo la música electrónica

      Ramón Jano Alvarez Avatar Ramón Jano Alvarez
      July 10, 2018
    • 5 star review  After a night dancing the day after a normal hearing�

      Jetty Korendijk Avatar Jetty Korendijk
      July 19, 2018
    • 5 star review  Best in the business, hit up Joost for all your music ear plug needs, the guy is a gent and professional Highly recommend

      Gaz Kempster Avatar Gaz Kempster
      July 27, 2018